Thursday 12/21/23 Journal Entry
- Kasandra Gordon
- Dec 27, 2023
- 1 min read
I typically do not work on Thursdays, but on Wednesday night, I got asked to work and update spreadsheets for the date change for the lacrosse camps. I have permission to work from home from my supervisors but rarely do it unless it is needed for me to work on something. I reached out to my supervisor over text giving him all the information I had along with sharing the spreadsheet I made and how I distinguished between transfers and those who wanted a refund. I then received a call from him and he asked me to keep track of all transfers in the spreadsheets and monitor the email as well as respond to those who had questions about the switched camp date. I then went through over 60 emails that were in regards to both lacrosse camps and highlighting and labeling what each camper that responded chose in regards to the new camp date. I then started transferring those to the new camp date and created a new list of all refunds that needed to be sent out. Since this is a different situation, refund request forms were not required to be filled out. We ensured parents that refunds would just be automatic and that nothing else was needed since the extension of the dead period caused the cancellation of the camp. I continued to monitor the emails and eventually got it back down to zero before the end of my day.
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